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• Frequently Asked Questions

• Why indindox BPO?

  Indox is an award-winning and leading Business Process Outsourcing (BPO) company based in Cape Town, South Africa. We relieve businesses of the roles and responsibilities of many of their internal processes.

• What is banctec BPO?

  Combined with Dataforce Group, BancTec is now one of the world’s largest Business Process Outsourcing (BPO) businesses addressing the transaction processing, workflow and document management markets.

• Why merchants bpo?

  As experts in service excellence, we set the standards for global customer satisfaction, client delight and employee engagement. Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.

• Why cameo BPO?

  With its state-of-the-art infrastructure stay true, relevant and current to industry requirements. Cameo, headquartered in Chennai, India, is an established Business Process Outsourcing (BPO) services provider, providing services to best-in-class clients across business verticals.

• What is calibration in BPO?

  Calibration is a helpful way for outsourcing providers and clients to ensure that quality standards are clearly understood and achieved. Calibration – comparing with defined standards, is a step taken in BPO relationships to reduce perception gaps and measure and address any performance gaps.