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• Frequently Asked Questions

• How do I contact Aconex sales and service desk?

  Click here to contact Aconex sales. The Aconex Service Desk phone number for UAE has changed. For Aconex phone support, please contact +971 4563 1008. We apologize for any inconvenience caused. We’re changing the Shanghai Service Desk telephone number from 3 August. Please use +852 3655 7461 to reach the Service Desk team from now.

• Why do I need to register to use Aconex?

  You will need to register if your organization has not used Aconex before, or if your organization has used Aconex but in another part of the world. There are now two instances in Europe - EU1 and UK1. If you’re not sure which instance to register on, check with your Project Owner.